Answer: From my understanding, this problem occurred in Sales Department where the available stocks in hand are always having problems in encountering them. This happened when their current system cannot cope with semi manual and computerized stock update. This problem should be settling as soon as possible because their customers might be lost. So, they have to use Point of Sales to update stock in and stock out.
From this case I need to identify the phases that can be found in System Development Life Cycle (SDLC). Other than that, I must understand the possible techniques that can be used to gather information about the problems faced at Pahang Electronics Sdn. Bhd. This case also asked me to determine the problems that lead to project failures.